❓ Frequently Asked Questions
Are you a direct factory for solar lighting?
Yes, we are a professional LED lighting manufacturer specializing in high-quality outdoor solar power LED garden lighting, ceiling lights, and track lights. Our products are widely exported to international markets including Europe and South America.
Do you provide special pricing for wholesale orders?
We aim to build long-term business partnerships. As a professional manufacturer, we offer competitive wholesale pricing and comprehensive technical support to ensure you receive high-quality products at the best value.
What payment methods are supported?
We accept various secure payment methods including Bank Transfer (T/T), Western Union, and Letter of Credit (LC) to ensure a safe transaction process.
How long does shipping and delivery take?
Typically, orders are processed and shipped within 7-18 working days after payment verification. We are committed to being a fast and reliable supplier for your lighting needs.
What is the warranty policy for these lights?
We offer a 2 to 5-year warranty depending on the specific model. Every product undergoes rigorous testing by our QC team before shipment. Should any quality issues arise during the warranty period, we take full responsibility for resolution.
How is the after-sales support managed?
Our support team is available to assist you with any technical or product-related inquiries. We value every question and strive to provide prompt, professional feedback to all our global clients.