Frequently Asked Questions
Can I have my own logo on the products?
Yes, logo laser engraving on the product is available. For quantities over 500pcs per item, this service is provided free of charge.
What is the estimated delivery time after payment?
If stock is available, sample orders ship within 7 days and mass orders within 15 days. For out-of-stock items, production typically takes about 25 days after payment receipt.
Do you offer customized packaging options?
Yes! All of our products can be packed according to your specific requests. We can also provide professional suggestions for your packaging needs.
Can you produce items based on our specific designs (OEM)?
Yes, we have 8 years of OEM experience. We can manufacture products based on your designs, pictures, or samples with a minimum order quantity of 100pcs per item.
Are there any quantity-based discounts available?
Yes, we offer a tiered pricing structure: the larger the quantity of your order, the better the discount we can provide.
What quality guarantees do you provide?
All products undergo a 100% inspection before shipment. Our products are guaranteed to be Nickel-Free and Lead-Free to ensure high safety and quality standards.
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