Frequently Asked Questions
Are you factory direct?
Yes, we are a professional LED lighting manufacturer specializing in Ceiling lights, Down lights, Track lights, and Grille lights. Our products are mainly exported to Europe, South America, and other international markets.
Do you have special pricing and services for wholesale?
We seek long-term business cooperation with our clients. As a professional manufacturer, we fully support and assist with services to offer the most competitive prices and high-quality products.
What payment methods can I use?
We accept payments through Bank Transfer, Western Union, LC, and other standard secure methods.
How long does it take for my order to be shipped?
Generally, your order will be shipped within 7-18 working days after payment is received. We strive to be a fast and reliable LED lights supplier.
What is the warranty policy?
We offer 2, 3, or 5-year warranties depending on the product. All items undergo strict testing by our experienced QC team before shipment. We take full responsibility for any quality issues during the warranty period.
How is the after-sales service?
We welcome you to contact us 24 hours a day, 7 days a week. Any questions or concerns will be highly appreciated and addressed promptly.