Our facility shines brightly on the stage of the lighting industry. From the orderly production process in the workshop to the neatly stacked goods in the warehouse, professionalism and dedication are demonstrated everywhere. We utilize cutting-edge CNC machine tool processing and maintain a dazzling display of lamps. Our team is focused on business promotion and continuous innovation, using light to outline beauty and add brightness to the world. The authoritative CTI certification is a recognition of our product quality.
❓ Frequently Asked Questions
Q1: What are the available Trade Terms?
A1: We offer Ex-work factory, FOB Guangzhou, FOB Shenzhen, and CIF terms.
Q2: How long is the product guarantee period?
A2: We provide a one-year quality warranty for our products.
Q3: What is the typical production lead time?
A3: Production usually takes 25-30 days after receiving the deposit during normal seasons, and 30-40 days during peak periods (August to October).
Q4: What are the accepted payment terms?
A4: We accept T/T or L/C at sight. A 30% deposit is required to start production, with the balance due before shipment.
Q5: How are the products packed for safe transport?
A5: Products are packed in knockdown style using carton boxes with pearl cotton protection inside. Glass parts are reinforced with wooden frames.
Q6: What happens if products are damaged during shipping?
A6: Our shipping agency ensures goods safety. If damage occurs, they are responsible. For minor issues, we will assist with compensation or replacement parts.