Frequently Asked Questions
Are you a direct LED lighting manufacturer?
Yes, we are a professional LED lighting manufacturer specializing in ceiling lights, downlights, track lights, and grille lights. Our products are primarily exported to Europe, South America, and other global regions.
Do you offer special pricing for wholesale orders?
We seek long-term business cooperation and provide full support to our clients. We offer highly competitive pricing combined with high-quality products to ensure our partners' success.
What payment methods are supported?
We accept various secure payment methods including Bank Transfer (T/T), Western Union, and Letter of Credit (LC).
What is the expected shipping and delivery time?
Generally, orders are shipped within 7-18 working days after payment is received. We are committed to being a fast and reliable LED light supplier.
How is the product warranty handled?
We offer a 2/3/5 year warranty options. All products undergo strict testing by experienced QC teams before shipment. We take full responsibility for any quality issues during the warranty period.
How is your after-sales service structured?
Our support team is available to assist with any questions or concerns. We prioritize customer inquiries and ensure timely responses to all technical or commercial requests.