Q1. When can I get the price?
We usually quote within 24 hours after we receive your inquiry.
Q2. Are your samples free or do they have a cost?
It depends on the products. For low-value products, we provide free samples with freight collect. For high-value items, sample costs apply but can be refunded after an order is placed.
Q3. What is your payment term?
We accept T/T with a 30% deposit and the 70% balance due before shipping.
Q4. Can you provide custom designs for packaging?
Yes. If you need to design your own packaging and carton boxes, please inform us and we will provide a quote based on your requirements.
Q5. What is the lead time for mass production?
In the off-peak season, it is typically 25-30 days after the deposit. During busy seasons, it may take 40-45 days. We strive to deliver goods as soon as possible.
Q6. Do you have a Minimum Order Quantity (MOQ) limit?
The standard MOQ is 3000pcs, though 1pc for sample checking is also available.