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Manufacturer Overview
Established in 2005, we are a professional designer and manufacturer specializing in road lighting, road traffic safety facilities, intelligent security, and solar energy systems. With over 300 employees and a 75,000 square meter facility, we serve 500+ global partners including government EPCs and contractors, providing professional lighting solutions to 200 countries.
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Frequently Asked Questions
Q1 Are you a factory or a trading company?
We are a large-scale professional factory in China with high production capacity for solar products, including solar street lights, solar power systems, and solar pump systems.
Q2 What is your product warranty policy?
We offer a 3 to 5-year warranty for the entire system. We provide free replacements for any quality defects caused by non-human reasons during this period.
Q3 How are samples and orders shipped?
Samples are typically shipped via DHL, UPS, FedEx, or TNT, taking 3-5 days to arrive. Bulk orders can be shipped via air or sea depending on customer requirements.
Q4 Can the LED chips be customized?
Yes, we can follow specific customer requirements for LED chip brands and customization to meet your project standards.
Q5 What protection rating do your garden lights have?
Our lights feature an IP65 rating, ensuring they are fully protected against dust ingress and low-pressure water jets from any direction, making them ideal for outdoor use.
Q6 What is the typical lifespan and maintenance for these lights?
Designed for durability with aluminum alloy bodies, these lights operate effectively between -35ºC and 50ºC. They require minimal maintenance due to high-quality LED sources and efficient heat dissipation.
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